Find answers to common questions about streaming, billing, and account management.
Navigate to your Wallet in the dashboard. We support secure transactions via Stripe (Credit/Debit), PayPal, and various Cryptocurrencies through BTCPay Server.
Once you purchase access, the 'Watch Now' button will unlock on the event page. Ensure you are logged into the correct account used for the purchase.
Check your internet connection first. We recommend a minimum of 5Mbps for standard quality. You can adjust the player quality settings in the gear icon during playback.
Refunds are reviewed individually. If a broadcast was cancelled or significantly delayed, contact support within 48 hours with your transaction ID.
Any verified user can create events. Navigate to your Dashboard and select "New Production" to schedule your first live or VOD event.
If you are having trouble logging in or believe your account has been compromised, please reset your password immediately or contact our security team.
Can't find what you're looking for? Open a direct ticket with our support agents for personalized assistance.
Open Support Ticket