Community standards

What we report on

Content in chat and streams can be reported under these categories. We use the exact content (message or timestamp) when we take action.

• Harassment
• Spam
• Hate speech
• Inappropriate content
• Violence
• Self-harm
• Copyright
• Other

What happens when content is reported

You receive a notification with the exact content and category. You can remediate before moderators take action. We never show who reported you.

Thresholds (when we take action)

• First report / low severity: You get a notice and can remediate (delete message, remove content, or request review).
• Repeated or higher severity: Report is escalated; you have a deadline to remediate or a moderator will review.
• Serious or repeated violations: Warning → short suspension → longer suspension → ban. Each step states what we did and why.

How to avoid suspensions and bans

• Remediate when you get a "content reported" notice: delete the chat message, remove or edit the stream segment, or submit for review if you disagree.
• Avoid repeat violations; repeated infractions increase severity.
• Submitting false reports can lead to your own suspension (we track unfounded reports).

How to remediate

• Chat: Delete the reported message (link/button in the notification or Settings → Content reports). Once verified, the warning can be cleared automatically.
• Stream: Remove or edit the reported segment; confirm when done, or request a review if you believe the report is wrong.
• Request a review: If you think the report is incorrect, choose "Apply for review"; a support ticket is created and staff will review the specific content.

If you are already suspended or banned

• You were told the specific reason and content in the notification.
• To remediate a suspension: complete the remediation (e.g. delete the content) if still possible, then contact support or use "Apply for review"; staff can revoke early if appropriate.
• Paid subscribers: Your subscription is paused while suspended — you do not lose paid days; it resumes when the suspension ends.

Punishment tiers

• WarningNotification only; no restriction
• Short suspension1–7 days
• Long suspension14–30 days
• Under reviewFlag for legal/review; optional restrictions
• Permanent banAccount banned